Refund & Cancellation Policy

Last modified: 10/02/2026

Month-to-Month Plans

All Simple Waivers subscription plans, including Archive, are billed on a monthly basis with no long-term contract. You may cancel at any time from your account dashboard. The free plan has no charges.

30-Day Money-Back Guarantee for New Subscribers

• The 30-day money-back guarantee applies to first-time subscribers on their initial subscription purchase.
• To request a refund, email support@simplewaivers.com within 30 days of your initial charge.
• Approved requests are refunded to the original payment method for the amount paid on the initial subscription charge.

Cancellation

• You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.
• No partial or prorated refunds are issued for unused time remaining in a billing period.
• At the end of the paid period your account continues on the free plan. You can still sign in and download your signed waivers, and new signatures are limited to the free plan's 10 per month.

Event Pass ($29, One Time)

• An Event Pass is a one-time payment and does not renew. It covers one event, up to 150 signed waivers, for 90 days from purchase.
• You may request a full refund if no waiver has been signed under the pass. Email support@simplewaivers.com from the email address on your account.
• Once a waiver has been signed under the pass, it is non-refundable except where required by law.
• Unused waivers and unused time are not refunded, extended, or carried over. A refunded pass stops working.

Refunds Outside the 30-Day Guarantee

• After the first 30 days, subscription charges are non-refundable except where required by law.
• If you believe you were charged in error, contact us within 7 days of the charge at support@simplewaivers.com and we will review the charge.

Questions

For any billing questions, contact us at support@simplewaivers.com.